WELCOME ABOARD
Welcome Aboard! The waiting is almost over and soon we will be in Rock N’ Roll Heaven aboard NCL’s Norwegian Joy! We want your time aboard Monsters of Rock Cruiseto be an unbelievable experience, so let’s make sure you are 100% prepared for the music vacation of a lifetime!
The information below contains everything you need to ensure your time on board is exactly what you’ve been planning – so please review it carefully. We don’t want you to miss a thing.
In addition, we highly recommend every guest download and use the NCL App. It is the best way to access your cruise documents at the cruise terminal and a great way to access deck maps, make reservations for dining, book shore excursions, and more. For more information on the app, CLICK HERE.
Your Monsters of Rock Cruise (MORC) staff will be with you every step of the way to make your stay aboard the Norwegian Joy as comfortable as possible. Come by and see us at the Hospitality Desk located across from the Guest Services Desk on Deck 6 Midship, near the Atrium during our posted hours.
Hours on Day 1:
Embarkation – 4:00 pm
6:00 pm – 9:00 pm
You are now an Official Member of the MORC Family so let us know if we can help in ANY way.
It’s time to set sail on Rock’s greatest vacation…You can rest when you get home!
GETTING YOUR SEA LEGS
YOUR CRUISE CARD
For your convenience, all shipboard expenses are charged to your Onboard Expense Account, via your cruise card. This is a cashless system used for all onboard purchases and services. You will use your FREESTYLE CARD to pay for everything you purchase aboard the ship, such as beverages, duty-free items, spa services, shore excursions, etc. You are not able to use personal credit cards or cash to pay for these items onboard.
Your Cruise Card is also your form of ID as you get on and off the ship. You will need to carry this card with you at ALL times. If you lose your card, please go to Guest Services (Deck 6, forward/midship) immediately to get a new one. Keep your card away from water and cell phones as it can get demagnetized and stop working. Please do not punch a hole in this card as it may disrupt the chip in the card. By Day 2 of the sailing MORC will deliver a plastic sleeve to your cabin, which can attach to your lanyard and is designed to hold your cruise card for easy access.
For your convenience, all shipboard expenses are charged to your Onboard account. Sign up when you check in, establishing your method of payment with Visa, MasterCard, American Express, Discover, JCB Card, or Diner’s Club. You may also use your debit card however please be advised that we obtain pre-authorization, for all credit and debit cards, and some banks hold these funds for up to 30 days. The maximum initial pre-authorization amount for all credit and debit cards is $300. Cash can also be used as a method of payment to settle your account with an initial deposit paid in advance.
Traveler’s checks or cash can also be used as a method of payment to settle your account with an initial deposit of $300 USD per person paid in advance. Personal checks and gift cards cannot be used to settle an onboard account at the end of the cruise. NCL NO LONGER exchanges foreign currencies for US dollars onboard.
Using your debit or ATM card
- Please be advised that multiple holds will be placed on your debit card account based on your onboard purchases.
- After settling your onboard folio, these debit card holds may remain on your account up to 30 days after the cruise ends.
- To avoid overdraft charges from your bank, please make sure that you have enough available funds in your account during this hold period.
- Neither Norwegian nor Monsters of Rock Cruise will be responsible for overdraft charges resulting from holds placed on Debit Card accounts.
See the Guest Services Desk on Deck 6 if you have any questions or need assistance.
IMPORTANT
You will NOT be able to use your Cruise Card to purchase MORC event merchandise. Merchandise may be purchased using personal credit cards and cash only. Cash may be obtained via the ATM on board located in the casino (Deck 7, Midship). Please check with the cashier regarding any applicable fees. Although cash and credit card are accepted, at times the ability to use a credit card may be limited due to Internet speed.YOUR CABIN
WHEN YOUR STATEROOM WILL BE READY
Upon boarding the ship, cabins should be ready for our guests upon embarkation. However, if for any reason it is delayed, feel free to take a tour of the Norwegian Joy and/or grab a bite to eat up on Deck 16 at the buffet in the Garden Café. Once your cabin is available, a ship announcement will be made, and you may head to your stateroom.
LUGGAGE DELIVERY & STORAGE
While we hope that staterooms will be available upon your arrival, it is not a guarantee. Therefore, we recommend that any bags you won’t need until later in the evening be checked with the porters in the terminal before boarding.
ONCE YOU’RE IN YOUR CABIN
Once your stateroom is ready, pop in to freshen up, drop off your bags, and then head back out to start enjoying the ship.
Take a quick look around your cabin to make sure everything looks good.
- If your bed setup isn’t what you expected (for example, if you have two twins and would prefer them together), just call Guest Services or your stateroom steward from your cabin phone, or catch them in the hallway.
- Need extra pillows, towels, or anything else? Let Guest Services or your stateroom steward know and they’ll take care of it.
Just a heads-up — embarkation day is very busy for the crew, so some requests might be handled later in the evening.
POWER & PROHIBITED ITEMS
Your stateroom is equipped with both 110 Volts North American and 220 European (type F) outlets. However, some high-voltage hair dryers, electric razors, etc. may require a converter.
Please note: Clothing irons, steamers, large portable fans, and surge-protected power strips are not allowed to be taken onboard the ship. They will be confiscated.
For a full list of prohibited items, CLICK HERE.
*No fans except for small electrical or battery-operated fans. These fans are subject to inspection, approval, and possible confiscation by the ship’s security team if they are deemed unsafe.
DAILY PROGRAM – FREESTYLE DAILY
During the cruise, the daily program — The Freestyle Daily — will be available in the Norwegian Cruise Line (NCL) App, and a printed copy will also be delivered to your cabin each day.
The Freestyle Daily includes bar and dining hours, helpful ship information, the MORC concert and event schedule, and brief descriptions of many of the daily activities.
MORC CONCERT SCHEDULE & SCHEDULE UPDATES
All guests will be given a printed, full 5-day schedule at embarkation. The most up-to-date version of the schedule will also be included in the Freestyle Daily which will be delivered to your cabin each evening.
Remember, we are at sea and Mother Nature sometimes has other plans so we may need to adjust the schedule. Should this happen after the daily schedules have been delivered to your cabin, we will post flyers near elevators and make ship-wide announcements.
Finally, you will see our schedule listed on video screens throughout the ship and on the TV in your cabin.
TOP-DOWN TOUR
Are you ready for the tour? Simply walk to the upper most deck on the ship, follow the maps located in the stairwells, and work your way down. On the upper levels you will generally find public areas like pools, pool bars, spas, gym, sports courts/features, deck relaxation areas, buffets, specialty restaurants, observation bars, children/teen areas and more. Down lower in the entertainment decks, you will find an array of bars, clubs and lounges featuring wines, specialty drinks and music.
In addition, you can visit the main dining rooms, more specialty restaurants, main showroom/theater, coffee bars, shops, Guest Services Desk, Shore Excursion Desk and many additional entertainment features. Although we hope you will never need it, you will find the ship’s medical center on Deck 13. Please check your Freestyle Daily or contact Guest Services for regular hours and emergency services.
DIETARY RESTRICTIONS OR ALLERGIES
NCL makes every effort to accommodate guests whenever possible. This includes dietary restrictions and allergies. The NCL Joy can accommodate dietary needs such as: Food allergies, Gluten-free, Low-fat, and Low-sodium. If dietary restrictions or allergies are a concern, please meet with the Head Waiter in the Main Dining Room and Restaurant Managers at other dining venues as soon as possible, to review the menus and identify selections you wish to have modified or avoided. A variety of vegetarian meals are available on all menus in the Main Dining Room and Garden Café every day. Guests do not need to make a special request for these meals.
If you have any food allergy or a dietary requirement that requires Kosher meals or gluten-free food product, you will need to notify NCL. Obtaining the product for many of these requests require a 30-day notice prior to sailing, and we want to ensure that we are able to fulfill your request. We cannot guarantee Kosher Meal requests made within 30 days of sail date. For the protection of all of our guests, it is not permissible to bring aboard any food items that would require preparation by the ship’s staff, or food items that would require cold storage in our kitchen facilities.
Guests may not bring on board any food items other than baby food and/or dry, nonperishable snack items (cookies, crackers, chips, energy bars, etc.).
Guests must fill out this link and/or call the toll free number: (866) 584-9756.
RESERVE SHORE EXCURSIONS
If you did not previously make your shore excursion reservations, it is a good idea to visit the Shore Excursion Desk (located on Deck 6 near Guest Services) early to make sure you get the tours you desire. Normally the desks are open at embarkation, but in some cases, you may have to return during the hours posted. Hopefully, you have done your homework on the ports we will be visiting and know what you want to see and do. Talk over your plans and preferences with the Shore Excursion Agents to determine what choices are best for your party. Don’t forget to discuss all health; mobility or age (children and elderly) constraints so you book excursions that are within your group’s capabilities.
RESERVE SPECIALTY DINING
If you haven’t locked in your dinner plans yet, NOW is the time to make your reservations! Don’t forget – those guests who purchased a Deluxe Package before sailing already have a dining voucher, good for one complimentary specialty dinner, loaded on their cruise card. So, pick your restaurant, grab your spot, and get ready for a killer meal.
CONFIRM/RESERVE SPA, FITNESS & BEAUTY APPOINTMENTS
Today’s cruise ships feature some of the most complete and beautiful spa/fitness/beauty facilities in the world – land or sea. If you didn’t book your services online during the online check-in process, then during your tour of the ship, check them out and make your appointments early so you won’t be disappointed. Be advised that “no shows” will typically be charged so ask about cancellation policies.
Helpful Hint!
Do not book shore excursions or spa/beauty services that conflict with any MORC events you wish to attend.YOU DESERVE A BREAK!
Congratulations! You’ve had a busy day thus far, but the extra effort and preparation will make it smooth sailing the rest of your cruise. Find your favorite new “watering hole” and relax a bit with a refreshing cocktail.
ORGANIZE YOUR STATEROOM
Upon returning to your cabin, you may have received your checked luggage. If so, take the time to unpack and get organized before your evening out. Remember, there are lots of bags to distribute so please be patient; it may take until late evening to get all the bags delivered.
CLEANING/PRESSING
If you need anything pressed for the next couple of days, contact your room steward to pick up your garments so they are back in time. Try to stay ahead of the schedule by requesting future laundry and dry-cleaning services early. Please note there is a nominal fee for laundry services.
Bringing irons or steamers on board is not permitted.
WASHING YOUR HANDS
Today’s modern cruise ships are among the most spotless hotels in the world (floating or land based) and adhere to high levels of sanitation control and cleanliness. As is the case in any public space, hotel, or cruise ship, it is important to wash your hands regularly. Many ships provide hand sanitizer dispensers at locations throughout the ship so make sure that you and your party keep your hands sanitized often.
LIFEBOAT/MUSTER DRILL 2.0
MUSTER DRILL
The Lifeboat Drill or Muster Drill is a compulsory drill that all passengers must participate in prior to sailing. Fortunately, now you will complete your muster (lifeboat) drill prior even boarding the ship! You mean we don’t have to put on our life jackets and stand outside anymore at our muster stations? Correct! You will now watch a video online or in the NCL app during the check-in process. Once you are on board you will take your cruise card to your muster station (located on your cruise card), the NCL staff member will scan your card and you are all done.
- Assembly Station A – Joy Theater | Deck 7 – Forward
- Assembly Station B – District Brew House | Deck 6 – Forward
- Assembly Station C – The Local Bar and Grill | Deck 7 – Forward
- Assembly Station D – La Cucina and Ocean Blue | Deck 8 – Midship
- E Assembly Station – Taste and Savor Restaurants | Deck 6 – Midship
- Assembly Station F – Manhattan Restaurant | Deck 8 – Aft
- Assembly Station G – Cagney’s and Le Bistro Restaurants | Deck 8 – Aft
Make sure to watch the below video so you know what to expect!
INTERNET & PHONES
INTERNET
In order to access the Internet, you will need to purchase an Internet package. Choose from two unlimited Wi-Fi Passes – both powered by Starlink. You may connect via your own personal laptop, cell phone or tablet. All cabins have access to the Internet via a wireless connection. Internet access is based on a shared satellite bandwidth, and guests may experience slower connections during peak hours.
Packages may be pre-purchased online before sailing or once you are on board.
CELL PHONE
Norwegian has an advanced roaming network available on all ships, allowing you to place and receive calls, voice mail, text messages and GPRS data using your own cell phone. Per minute rate applies; carrier rates may apply. Contact your carrier for your rates and roaming charges. For additional information on cellular service at sea, please visit: cellularatsea.com.
With your cellular phone, your wireless carrier, and cellular at sea, you can talk, text, share and cruise!
NCL APP
We HIGHLY suggest downloading the Norwegian App if you have not already. Through this app you can do many things like check-in, complete the E-Muster, get all the cruise updates, check your onboard account, and see important information like the daily schedule. You do NOT have to purchase the internet package to use this app on board.
SHIP-TO-SHORE CALLING
You can make ship-to-shore calls from your stateroom, 24 hours a day. You will be billed* at applicable ship-to-shore rates.
*Please use American Express, MasterCard and Discover Card, only.
IMPORTANT LOCATIONS
MORC HOSPITALITY DESK
Our MORC staff will be at the Cruise Next Desk located on Deck 6, Midship near the Atrium and across from the Guest Services Desk. Our staff is available to answer any of your Monsters of Rock Cruise questions during our posted hours. Please let us know if there is anything we can do to help make your MORC experience more enjoyable. When in doubt, always speak with the MORC Hospitality Desk first BEFORE the ship’s Guest Services.
GUEST SERVICES
Ship related questions should be directed to Guest Services located on Deck 6, Midship near the Atrium. When in doubt, speak with the Monsters of Rock Cruise Hospitality Desk (across from the Guest Services Desk) before speaking with the ship’s Guest Services. Please understand that any questions related specifically to Monsters of Rock Cruise, must be addressed to the MORC Hospitality Desk, as this is a charter. Hours will be posted at the desk and in the Freestyle Daily.
MORC MERCHANDISE
The MORC Merch store is the place for everything Monsters of Rock! The wide variety of MORC merchandise will ensure there is something for every Monster fan! Show your Rock Pride and grab some new gear! Visit the MORC Store on the Pool Deck (Deck 16).
Remember, you are NOT able to use your cruise card to purchase MORC merchandise. Both cash and credit cards are accepted. Keep in mind that at times the ability to use a credit card may be limited due to Internet speed. We highly recommend cash for these purchases.
ENTERTAINMENT
MUSIC STAGES
Most artists will be performing twice during the sailing. Similar to a festival, performances will take place on multiple stages throughout the ship at varying times, with some performances taking place in venues where capacity is limited.
POOL STAGE
Deck 16 – Midship
ATRIUM
Deck 6 – Forward/midship
JOY THEATER
Deck 7 – Forward
SPICE H20
Deck 17 – Aft
MANHATTAN ROOM
Deck 7 – Aft
Q SMOKEHOUSE
Deck 6 – Forward
SUGARCANE MOJITO BAR
Deck 8 – Midship
SOCIAL COMEDY CLUB
Deck 6 – Midship
LAMINATES & ENTRANCE FOR SHOWS
VIP Diamond, Gold, and Silver Guests: Your laminate will reflect your VIP Status on the front. Please wear your VIP laminates to ALL events on board, as these are your credentials to all things VIP, including early entry to concerts and photo experiences (please always look for a VIP entrance). You must have your VIP Laminate to access the VIP line. If lost, they will NOT be replaced. No exceptions.
VIP GUESTS will receive their VIP Laminate and Goody Bag once on board (location and time will be listed on the MORC Schedule once released). If you miss VIP Check-In for any reason, please alert a MORC team member immediately. Please see the schedule for pick up time.
ALL SHOWS ARE OPEN SEATING SHOWS: All shows on the Monsters of Rock Cruise are open seating and guests can attend any show they like. Doors for all closed sound check shows are estimated to open 15-30 minutes before the scheduled start time. However, please remember that this is Rock ‘N Roll and the schedule is jam packed. We appreciate your patience should show times be adjusted.
VIP Guests will receive priority entrance at select venues (be on the lookout for a VIP entrance). When there is priority entry, guests will enter in the following order: DIAMOND VIP GUESTS, GOLD VIP GUESTS, then SILVER VIP GUESTS. After all VIPs in the queue have entered, doors will open, and all guests may enter at that time. Once the venue is open to all guests, no special VIP seating is available.
PHOTO EXPERIENCES
There will be a few Photo Experiences* scheduled with our performers during the cruise. MORC photographers will be taking all photos and you may download your photos at no cost using the link: www.VIPCruisePhotos.com. Please allow approximately 1-2 weeks for all photos to be uploaded.
Please note that due to the number of MORC performers, guests, and the limited time available, the artists will not be able to sign autographs during these sessions.
Photo Experience images will be posted HERE.
Helpful Hint!
If you get photos taken from the ship’s photographers at any time and wish to purchase, you must visit the photo gallery on Deck 8, midship on or before the last night of the cruise. These photos will NOT be available once the cruise has ended.DINING & BARS
COMPLIMENTARY DINING OPTIONS
The Norwegian Joy has many dining options available. Those listed below are included in the price of your cruise fare. In addition, Room Service is available although some charges may apply. All dining times will be listed on board the ship in your Freestyle Daily.
SPECIALITY DINING OPTIONS (NOMINAL FEES APPLY)
Dining aboard the Norwegian Joy is about having choices. Enjoy delicious comfort foods as well as more exotic choices from the complimentary dining options listed above. Or widen your palette further and choose from our specialty restaurants for a cover charge. Whether you are craving a cheeseburger or a high-end meal with some of your closest MORC friends, your dinner is ready when you are.
*Norwegian Cruise Line has introduced an enhanced room service menu. The new menu offers an expanded selection for breakfast, in addition to a wider variety of options available 24 hours. Individual items on the menu remain available on a complimentary basis and a convenience charge ($4.95 USD for breakfast and $9.95 USD for the 24-hour menu) will be added to each order placed.* Beverages and special items will be a la carte.
*Haven & Suites staterooms are not subject to the service fee. A 20% gratuity and beverage service charge will be added for non-complimentary beverages and special occasion items. Prices subject to change.
OUR ADVICE ON DINING
If you are hoping to take advantage of some of the specialty restaurants on board (and we HIGHLY recommend you do), be sure to book your reservation as soon as possible, as reservations fill up fast. Also, remember that the specialty restaurants are not included in your cruise fare and have an additional charge that will be added to your onboard account.
All the complimentary dining options on MORC are Open Seating, so if you are going to dine in the dining room, be sure to check the daily program for the hours of operation and go when it is right for you.
BARS OPTIONS & HOURS
Please see your Freestyle Daily for the hours for all bars.
ONBOARD POLICIES
All guests are required to follow and adhere to all posted onboard policies, Norwegian’s Guest Conduct Policy follow all guidelines outlined in the MORC/On the Blue Cruises Inc. (OTB) Terms and Conditions of the booking, as well as the Shipboard Etiquette as listed on our website. Failure to do so shall result in immediate disembarkation from the vessel. This is including, but not limited to, smoking, alcohol consumption, illegal substances, guest behavior, intentional or unintentional damage to the vessel, and more. We thank you in advance for your cooperation…let’s have a fun and safe sailing!
IMPORTANT NOTE: We have seen multiple discussions and have received emails about Edibles and other cannabis products. ANY AND ALL CANNABIS PRODUCTS ARE PROHIBITED on all cruise ships, and there are no exceptions for the 2026 Monsters of Rock Cruise. Any guests who bring on these products will be removed from the ship and possibly listed on the “No Sail” list with Norwegian Cruise Line. In additional this is a federal offense, and the consequences are not worth it, please don’t risk it!
SMOKING POLICY
As the health and well-being of guests and crew is of the utmost importance to NCL, indoor public areas, with the exception of the cigar lounges and the casino, throughout all our ships are smoke-free. Dedicated outdoor areas are assigned to smoking.
Indoor Areas
Cigar Lounge: Cigar smoking is permitted in the designated cigar lounge. Cigarettes, pipe, electronic cigarettes and vapor smoking devices are not permitted in the cigar lounge.
Casino: The Norwegian Joy has a designated smoking room within the Casino and this is the only area in the casino where active Casino players may smoke cigarettes, electronic cigarettes and vapor smoking devices in the Casino during gaming hours. Cigar and pipe smoking is not permitted in the Casino.
Staterooms: Guests are not permitted to smoke cigarettes, cigars, pipe, electronic cigarettes and vapor devices in their staterooms or on their balconies. Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages.
Outdoor Areas
Smoking, including cigars, pipe, electronic cigarettes and vapor smoking devices, is not permitted in or near venues serving food, the jogging track, outdoor sporting venues, children’s pool areas, Vibe Beach Club or The Waterfront.
The Haven: Smoking is not permitted in The Haven courtyard area but is permitted in The Haven Sun Deck area (forward).
Pool Deck:
On Norwegian Joy, cigarettes, electronic cigarettes, and vapor smoking devices are permitted on deck 16 mid-ship, starboard side in the designated areas.
Be mindful of signs that indicate where and when smoking is permitted, always use an ash tray, and never throw anything off of the ship. Thank you for your cooperation.
ALCOHOL POLICY
Guests are expected to always be responsible for their actions, including during transfers to and from ships, inside terminals, while onboard, at our ports of call, during shore excursions and at our private destinations. Consuming alcohol to excess impairs one’s judgment and reduces one’s ability to recognize and avoid potentially dangerous situations. Guests who choose to consume alcohol must do so responsibly. The ship’s staff may refuse to serve alcoholic beverages to any guest who does not consume alcohol responsibly. Ship’s personnel may request verification of a guest’s age to verify they are of age to consume alcohol pursuant to this policy. Any guest that violates this alcohol policy, will be considered for disciplinary action pursuant to the “Consequences Section” of Norwegian’s Guest Conduct Policy, and may lose their privileges to use certain areas or facilities of the ship or may be required to disembark the vessel.
Alcoholic beverages that are purchased from onboard shops or in ports-of-call (which must be presented to security upon re-boarding), will be held until the last night of the cruise. The Freestyle Daily will list the location and time for pick up. Guests who are under the permitted drinking age will not have alcohol returned to them.
The minimum drinking age for all alcoholic beverages on Norwegian Cruise Line ships is 21. For purposes of complying with the minimum drinking age requirements, a guest’s age is established upon embarkation (beginning of the cruise). If a guest celebrates their birthday during the cruise, and thereby becomes of age to consume alcohol, the guest may thereafter ask the Guest Services Manager to modify ship’s records to permit their consumption of alcohol during the remainder of the cruise. The guest will be required to appear at Guest Services to present a government issued form of identification to permit verification of their age.
Guests who violate any alcohol policy, including but not limited to underage drinking; providing alcohol to minors or young adults; possessing, concealing or attempting to conceal alcoholic items in their luggage, when boarding, or while on board; engaging in alcohol drinking games; or failing to consume alcohol responsibly, will be considered for discipline under the provisions of this policy.
Guests who violate any alcohol policies, (over consume, provide alcohol to people under age 21, demonstrate irresponsible behavior, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with Norwegian’s Guest Conduct Policy.
BRINGING ALCOHOL ONBOARD
Guests are NOT allowed to bring wine, beer, or hard liquor onboard for consumption or any other use. Security reserves the right to inspect containers (water bottles, soda bottles, mouthwash, luggage, etc.) at any time. Alcoholic beverages that are purchased from onboard shops or in ports-of-call (which must be presented to security upon re-boarding), will be held until the last night of the cruise. The Freestyle Daily will list the location and time for pick up. Guests who are under the permitted drinking age will not have alcohol returned to them.
IMPORTANT NOTE FOR 2026: Due to charter rules from NCL, guests are not permitted to bring ANY beverages onboard. This includes, but is not limited to wine, beer, hard liquor, fortified wine, bottled water, soda, and/or any other non-alcoholic beverage onboard for consumption or any other use. This includes boarding on embarkation day or returning from any port of call. Any beverage confiscated may not be returned, so don’t risk it!
AUDIO, VIDEO, & PHOTO POLICY
Guests may be permitted to take photos on board the cruise and during performances with small, non-professional digital cameras and cell phones. Out of respect for our performers and your fellow guests, we ask that you please NOT use flash during shows. Professional-quality cameras with detachable lenses and video-specific cameras are strictly prohibited. In addition, any and all videotaping or audio recording of performances, appearances, Q&As, etc. is prohibited.
The Cruise may include one or more “Photo Experience” scheduled by MORC, where Passengers may have a photograph taken with a musical artist by a photographer provided by MORC during a scheduled time period. The allotted time period may not allow all interested Passengers to have their picture taken with the artist(s), and Passengers shall respect the time limitations. For each Photo Experience, Passengers agree to abide by the following rules in connection with each Photo Experience:
- Passengers will line up in orderly fashion to wait to have their photo taken, and will follow the instructions of MORC staff to facilitate allowing as many Passengers as possible to have their picture taken with the artist(s);
- Passengers shall only go through the line once, and there shall only be one photograph taken of the Passenger per artist/band;
- Passengers will refrain from making small talk with the artist to facilitate moving the line along so others can have their pictures taken;
- Passengers will not take their own pictures, or have anyone take pictures other than the photographer provided by MORC, of their Photo Experience (no taking of pictures by personal cameras or phone);
- Passengers will not ask artists for autographs during the Photo Experience to facilitate moving the line along so others can have their pictures taken;
- To enable as many Passengers as possible to have their picture taken with the artist(s), and to respect the time and privacy of the artist(s), Passengers shall not linger or loiter at the Photo Experience venue before or after their photograph is taken; and
- Once the scheduled time period for the Photo Experience has ended, Passengers will disburse in peaceful fashion and leave the Photo Experience venue, even if there was not time to take Passenger’s photograph with the artist(s).
VIDEOTAPING WAIVERPlease be aware that a professional video crew will be on board shooting footage to be used for the promotion of future Monsters of Rock Cruise events. When the video team is shooting in any location/venue on the ship, your presence in said location/venue acknowledges your permission for your likeness to be used in the future for non-commercial broadcast promotional videos or still pictures. If you do not wish to be filmed, please notify the video crew, and be prepared to exit the location/venue for a short time until taping is complete. Thank you for your cooperation.
THE ARTISTS
The Artists are available throughout the entire cruise experience, from concerts, photo ops, Q&A sessions and more. In fact, they have a crazy schedule with very little downtime. Please be respectful of the limited time off that they have during the cruise. With all the scheduled concerts and events, you will have plenty of opportunities to interact with them and see them perform. Please, when you see one of our artists taking a break, by all means wave and say, “hi” in passing, but respect that this is a small period of downtime for them before their next event.
In the event of a violation of the Shipboard Etiquette or the Terms & Conditions by passenger during a performance and/or the Cruise, Passenger acknowledges that security personnel will act quickly to protect the artists, crew, and other passengers, and to prevent Passenger from disrupting the performance or creating safety issues for others. Such action may include prohibiting Passenger from attending Cruise performances and events, and/or removing Passenger from the Cruise (at any port), at Passenger’s sole expense and responsibility.
DISEMBARKING THE SHIP
NCL’s procedure for disembarking the ship could not be any easier! With both the option to check your bag the night before and retrieve it once you reach the pier or “Easy Walk-Off Disembarkation” where you hand-carry your own luggage and be one of the first to disembark…the process will be a breeze, and you can choose which option is right for you. Make sure to review the instruction information delivered to your stateroom generally on the evening before the last day of the sailing.
If you choose to have NCL assist you with your luggage, simply follow the disembarkation instructions given to you and add your luggage tag to your luggage. Luggage tags correspond with the time you would like to leave. It’s that simple! If you need to change your departure time, please go to the Guest Services Desk, Deck 6, mid-ship starting from 12:00 noon onwards on the last day to exchange your luggage tags. Colored time slots are limited. Once that color is gone, kindly select another color.
Once you have your selected luggage tags, fill them out and attach them to your luggage before putting your bags outside your stateroom door. Bags must be out in the hallway the night before departure and the ship will instruct you by what time this is required. Remember, you will be putting your luggage outside your door and will not have access to your luggage in the morning. We strongly suggest that you have a small carry-on bag for your morning essentials and toiletries.
In addition, if needed, guests may be asked to fill out a US Customs form, which will be provided to you the night prior to disembarkation, along with instructions.
Once you have cleared customs, (make sure to have your passports and/or proof of citizenship handy) you will depart the terminal. There are plenty of taxis that will be waiting outside for departing guests.
IMPORTANT CONTACTS
NORWEGIAN JOY
Telephone:
1 (888) 627-4477 (outside the United States)
1 (732) 335-3280 (within the United States)Ship’s passengers may be contacted via telephone using the above phone numbers. Please have the ship Name (Norwegian Joy), the person they wish to contact, as well as credit card information handy. The cost is $7.95 USD a minute and can be charged to a MasterCard® or Visa®. From outside the U.S. additional long-distance charges will also apply. Calls are limited to 10 minutes. We advise that your friends, co-workers, and relatives use only in case of an emergency.
MONSTERS OF ROCK CRUISE
1 (855) 505-6672
reservations@monstersofrockcruise.com
MonstersofRockCruise.comNORWEGIAN CRUISE LINE
1 (866) 234-7350
www.ncl.comPORTMIAMI
Terminal C
1015 N. America Way
Miami, FL 33132
www.miamidade.gov/portmiami/home.aspSHIP "LINGO"
Is this your first time cruising? Confused on which way is Aft and which is Starboard? Look no further as we have put together a list of unfamiliar terms that you may hear while sailing with us, but always remember, if you have any questions please feel free to ask!
- Aft – Close to, at, or toward the stern or tail (back of the ship)
- Atrium – The central court of a cruise ship that typically can be seen from more than one story of the ship’s interior.
- Bow – The very front of the ship.
- Bridge – The navigational control center.
- Deck Plan – An overhead diagram of the cabins and the public rooms (For an online version of the deck plan for the Norwegian Joy – Click Here).
- Disembark – To unload either passengers or cargo from a ship.
- Dock – Where your ship ‘parks’ when in port.
- Forward – The front or near the front of the ship.
- Gangway – Allows you access on and off the ship.
- Hospitality Desk – Located at the Cruise Next Desk on Deck 6 near Guest Services and staffed with Monsters of Rock Cruise personnel to answer any questions relating to your MORC vacation. Please visit the hospitality desk if you have questions unless they are specifically related to your onboard account or shore excursions.
- Mid Ship – The middle of the ship.
- Muster – To come together or assemble aboard ship for inspection or roll call. (Mandatory for all passengers before we sail).
- Muster Station – A specific location on ship to gather, based on stateroom assignment.
- Pier – A structure built out over the water and supported by pillars or piles: used as a landing place.
- Port – The left side of a ship as one faces forward.
- Port of Call – Regular stopover(s) on a cruise itinerary.
- Guest Services – For questions regarding your cruise account, your stateroom and anything directly related to the ship itself, please visit the ship’s Guest Services Desk Located on Deck 6.
- Ship – You always cruise on a “ship”, never a “boat.”
- Starboard – The right side of the ship as one faces forward.
- Stateroom – Your cabin or berth.
- Stateroom Steward – A person whose work is to maintain the guests’ staterooms while onboard. If you have any questions about your stateroom, please refer to your Stateroom/Cabin Steward.
- Stern – The very back of the ship.
- Tender – A boat for carrying passengers to or from a ship close to shore.
