NEED TO MODIFY YOUR 2027 MORC RESERVATION?
RESERVATION CHANGES, TRANSFERS, NAME CHANGE FEES & POLICIES
Things happen, and sometimes plans need to change. Understanding rock cruise booking modifications before booking can help make future changes easy and stress-free. From reservation updates and payment adjustments to opportunities to upgrade cabin Monsters of Rock Cruise guests should review these policies in advance to help keep the process smooth from booking day through embarkation.
PRIMARY PASSENGER RESPONSIBILITIES
The Primary Passenger (the person who placed the original reservation) is the only individual authorized to initiate or approve reservation changes. This includes passenger additions, upgrades, or transfers.
⚠️ Downgrading to a lower cabin category is not permitted.
A Primary Passenger name change is considered a Cabin Transfer and is subject to a $299 USD transfer fee, payable to MORC. The new passenger must also complete and agree to the official Reservation Terms & Conditions before the transfer is approved.
ADDING GUESTS OR CHANGING OCCUPANCY
Not all cabins accommodate 3 or 4 guests. Triple and quad occupancy cabins are limited and assigned only at time of original booking. Adding guests later is not guaranteed and may require a cabin upgrade or location change, subject to availability.
For VIP cabins, be aware that VIP credentials are capacity-controlled. Additional guests may not be eligible for VIP access if added after the original booking.
All reservation changes must receive prior written approval from MORC. Selling or transferring a reservation (in any form, including contests or charitable raffles) without written approval is strictly prohibited. Violations may result in loss of the cabin and financial liability for the Primary Passenger. Unauthorized transfers may result in boarding denial or mid-cruise removal at the new passenger’s expense.
CHANGE FEE SCHEDULE
DUE DATE
Standard (Non-vip)
vip staterooms & suites
Through August 15, 2026
One (1) complimentary name change (excluding Primary) or guest addition allowed
Each additional change: $50 fee per occurrence
August 16, 2026 – November 5, 2026
Any change: $100 fee per occurrence
November 6, 2026 – February 5, 2027
Any change: $150 fee per occurrence
February 6, 2027 – April 6, 2027
Any change: $250 fee per occurrence
April 7, 2027 – May 6, 2027
No changes allowed for any reservation
RESERVATION CHANGE REQUEST REQUIREMENTS
All change requests must:
✔ Be submitted in writing by the Primary Passenger
✔ Use the official “Reservation Change Request” link
✔ Be received by 5:30 PM Eastern Time on the applicable deadline
To request your Reservation Change Request link, email:
reservations@monstersofrockcruise.com
Once approved, all fees must be paid within 24 hours or the change request will be voided.
CANCELLATION POLICY
This event follows a strict Monsters of Rock Cruise cancellation policy with no refunds or cancellations. All payments are non-refundable and non-transferable, in accordance with the official music festival cruise refund policy
We strongly recommend all passengers purchase travel insurance, which is not included in your reservation.
TRAVEL INSURANCE
(HIGHLY RECOMMENDED)
- Travel insurance is the sole responsibility of each guest
- It is not offered through MORC and must be purchased separately
- We recommend plans that include Cancel for Any Reason (CFAR) coverage
- Some insurers require you to buy a policy within 14 days of your first cruise deposit
- MORC is not responsible for medical costs, lost deposits, or travel disruptions
Carefully research policies to understand what is and isn’t covered. MORC does not guarantee or recommend specific providers.
NO-SHOWS & MISSED DEPARTURES
If you do not:
- Show up for the cruise
- Attend an event during the cruise
- Use your ticket
No refund will be provided. In addition, no refunds will be granted for unused portions of your booking or for cancellations made after the cruise has departed.
IMPORTANT LEGAL NOTE
The Monsters of Rock Cruise Terms & Conditions supersede any cancellation or refund policies stated in NCL’s Cruise/Cruisetour Ticket Contract. Your financial agreement is with MORC, not NCL.
Passenger rights listed under the NCL contract do not apply to this music festival cruise or related rock cruise booking modifications.
