onboard accessibility

It is the desire of both Monsters of Rock Cruise and Royal Caribbean Cruise Line to provide a safe and comfortable experience aboard MORC for all guests. We ask that cruisers needing special assistance take the time to read and follow the guidelines outlined below so that to the extent possible, we can accommodate your needs on board.

 

Before Booking Your Stateroom


Guests Requiring ADA Compliant accommodations

  • Keep in mind that ADA compliant cabins will be assigned in timestamp order and will ONLY be assigned to those guests that cannot sail without ADA Compliant staterooms.
  • Motorized wheelchairs and scooters must be stored in accessible staterooms. They must be powered by gel-cell batteries and the chargers must be adaptable to 110 volts.
  • Be sure to research the cabin types on board that are ADA Compliant by calling our reservations team at (855) 505-6672 or by CLICKING HERE prior to booking your cabin. This will help to ensure you are booking a cabin category that will accommodate your needs. These cabins will be identified with the "International Symbol of Access" above the cabin number (see example image below). For example, in the image below, 6600, 6604, 6300 and 6304 are all ADA Compliant.

Guests using a mobility device regardless of stateroom type:


  • All guests requiring mobility devices (wheelchairs, scooters, walkers, etc.) must store ALL items inside their stateroom. Due to safety and escape way requirements, they cannot be stored in the hallways, stairways, or any other public area. Motorized wheelchairs and scooters must be powered by gel-cell batteries and the chargers must be adaptable to 110 volts.
  • You will need to bring a collapsible wheelchair. If you have a motorized wheelchair or scooter, the width must not exceed 23 inches to enter the stateroom door.
  • It is important to note that the ship only has a limited number of wheelchairs, which are reserved solely for guest use in the event of an onboard emergency. If you will require the use of a device to assist in your mobility throughout your vacation, you will be required to provide your own, or rent one from a third-party company. RCI's authorized vendors are Scootaround and Special Needs at Sea (see instructions below on contacting).



While Reserving your Stateroom:


When booking your reservation, please be sure to indicate and communicate any special needs you have so that our reservations team can address all aspects. This includes, but is not limited to:

  • Dietary Needs (Restrictions, Allergies, etc.)
  • Mobility Impairments or restrictions
  • If you require an ADA Compliant Stateroom, be sure to indicate so during booking. PLEASE NOTE: These cabins are extremely limited and reserved for those that cannot sail without these accommodations.
  • Service dogs - In accordance with the ADA, Royal Caribbean does NOT accept “Emotional Support” dogs as service dogs, and they CANNOT sail.
  • Other Needs or Challenges



45 – 60 Days Before You Sail

Once you have received your RCI Reservation number:

  • Submit a form with RCI's Access Department by CLICKING HERE OR call the Access Desk at (866) 592-7225
  • If you are looking for a wheelchair, scooter or walker to use on board, please contact one of RCI's authorized vendors:

Scootaround

(888) 441-7575 | (204) 982-0657

www.scootaround.com

Special Needs At Sea

(800) 513-4515

www.specialneedsatsea.com


WHAT TO EXPECT ON BOARD

Music Venues


Royal Theater

  • General Admission Shows – Accessible seating is available on a first-come, first-served basis.


All Other Venues Theater


All other venues on board are general admission and available to all guests on a first-come, first-served basis.


RESTAURANTS AND LOUNGES

All Restaurants and Lounges are Accessible


public restrooms

Accessible Public Restrooms are Available Throughout the Ship


tenders & Shore Excursions

Ship Tenders and Transfers


At some ports, the ship may anchor offshore, and guests are taken to shore by small boats called tenders. Even if the ship is scheduled to dock at a pier, it can change to tendering.

In order to safely board most tenders, guests must be able to take steps and use a collapsible manual wheelchair. In addition, motorized wheelchairs and mobility scooters cannot be taken on tenders, unless roll-on capability is available. Inquire about tender roll-on capability at Guest Relations Desk while on board. Please note roll-on capability is not guaranteed.

Note: Scooters and wheelchairs and/or guests that weigh 100 lbs. or more are not allowed to be transferred from the ship to tender and/or from tender to shore.

Shore Excursions


Some shore excursion facilities may not be fully accessible to guests with mobility challenges. We cannot guarantee that all companies providing shore excursions are able to provide facilities that are accessible to persons with disabilities. Moreover, shore excursions in foreign ports can present challenges to disabled guests. For detailed, up-to-date information on accessibility issues involving shore excursions, we strongly recommend that you contact RCI by completing the Guest Special Needs Form or call the Access Desk (866) 592-7225 prior to travel.