FAQ
BOOKING QUESTIONS
HOW DO I RESERVE MY CABIN?
Booking for the 2026 Monsters of Rock Cruise is open NOW! CLICK HERE to book your cabin.
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Please DO NOT contact Norwegian Cruise Line to book this reservation as this is a charter cruise and all reservations must go through our reservation center.
WHAT INFORMATION WILL I NEED IN ORDER TO BOOK MY CABIN?
Before you proceed to booking, make sure you have the following information for all of your guests:
- First and Last Name as it appears on your government issued ID (no nicknames please)
- Date of Birth
- Citizenship
- Phone Number
- Full Address
- Email Address
- Any special dietary or physical needs
- NCL Latitudes Number (if applicable)
Please refer to the Changes page for further information about passenger name changes, transfers, and other pertinent information about your reservation.
If you are paying with multiple credit cards, you will mark so during the reservation process. You will be sent an email with a payment link that can be used to make another payment or sent to cabinmates for them to make their payments.
HOW MUCH DO CABINS COST?
Up to date pricing per person can be found on the PRICING page of our website.
CAN I BOOK A CABIN AS A SINGLE PASSENGER?
Yes, all cabins are priced at a minimum double occupancy rate and guests booking a VIP Stateroom as a single occupancy will be responsible for the full double occupancy rate for their reservation. However, Non-VIP Staterooms will receive a small discount off the second cruise fare when booking as a single occupancy. This discount is reflected in the pricing listed on the PRICING page of our website. Single occupancy reservations will only be charged one (1) Mandatory Fee Supplement ($385 per person for all Interior, Oceanview, Balcony, and Club Balcony Staterooms/$395 per person for all Penthouse and Haven Suites) for merchant fees, government taxes, and fees.
Pricing can be found on the PRICING page of our website.
I DON’T WANT TO GO BY MYSELF, CAN THE MONSTERS OF ROCK CRUISE TEAM ARRANGE A ROOMMATE FOR ME?
Unfortunately, we cannot be involved in any cabin matching, however, there is a designated Facebook Page designed to help passengers connect with others in the same situation.
Please be advised that these pages have been set up by Monsters of Rock Cruise fans and not by Monsters of Rock Cruise or On the Blue Cruises, Inc. (OTB). Therefore, choosing to room with someone you do not know is at your own discretion and neither OTB nor Norwegian Cruise Line will be responsible or liable for any issues related to these matches. Any problems associated with cabin mates (both on board or during the reservation and payment process) will be subject to the same terms and conditions, as any other cabin and the main passenger on the reservation will be held responsible.
If you are looking for a cabin mate for MOR 2026, CLICK HERE.
DO I NEED A PASSPORT?
Having proper documents is your responsibility and should you be denied boarding or entry for any reason, there will be no refunds. Be sure you are prepared.
All Non-U.S. Citizens are required to travel with a Passport, as well as any other Visas or travel documents required by your departing and/or returning country.
Although a passport is not necessary at this time for U.S. Citizens, proof of citizenship is required for everyone sailing aboard Monsters of Rock Cruise. We STRONGLY recommend all guests travel with a valid passport, or a Passport Card. If you do not plan to travel with a passport, CLICK HERE for a complete explanation of the travel documentation required.
It is important for all guests to understand that this is a U.S. Customs requirement and is not in the hands of those at NCL or Monsters of Rock Cruise. Passengers without the proper documentation will not be permitted on board and no refunds will be issued in these circumstances. NO EXCEPTIONS.
*These requirements could be changed at any time by the U.S. Government and CBP and all guests would need to comply.
ARE THERE ANY DISCOUNTS AVAILABLE?
In an effort to reduce costs for our Monsters of Rock Cruise Alumni, we will offer a Paid in Full Discount to any guest who has sailed on ANY of our Monsters of Rock Cruises in the past as well as books AND pays the required deposit before the alumni booking period has ended.
Available only for Alumni guests that book for the 2026 Monsters of Rock Cruise during the Alumni Booking Period. Guests that choose to Pay In Full will receive a 2% discount on the base fare only. Not available for any other guests or bookings, without exception. This discount cannot be combined with any other discount or offer. While this payment plan and discount is offered during the Alumni Booking Period, it is capacity controlled and the offer may expire before the Alumni Booking Period ends (11:59 pm on Wednesday – May 21, 2025).
*The Fine Print – Discount is applicable to base cruise rates only and is not offered on the Mandatory Fee Supplement ($385 per person for all Interior, Oceanview, Balcony, and Club Balcony Staterooms/$395 per person for all Penthouse and Haven Suites) for merchant fees, government taxes, and fees. The Paid in Full Discount is only valid during the alumni booking period and expires on Wednesday – May 19, 2025 at 11:59 pm Eastern or until capacity is reached. Once the discount is expired, it will no longer be available and will not be reinstated for any booking. The entire cabin must be paid in full to receive this discount. If payment is not received on or before Thursday – May 21, 2025 at 5:00 pm Eastern, the 2% discount will automatically be removed from the booking and the reservation will convert to the 4 Payment Plan.
WHAT IS THE PAYMENT SCHEDULE?
Rates as described on the PRICING page of the Monsters of Rock Cruise website, are per person based on double occupancy or as per the number of guests booked in the cabin. All deposits are based on a minimum of two (2) guests per cabin.
For our Payment Plan options and payment schedule – CLICK HERE.
WHAT IS THE CANCELLATION/ NO SHOW POLICY?
Due to the unique nature of our event, we have a very strict NO REFUND/CANCELLATION policy. No refunds will be issued, unless due primarily to the fault of OTB. Therefore, we HIGHLY recommend that passengers consider purchasing travel insurance.
For our cancellation, changes, and no show policy – CLICK HERE.
WHAT DOES THE PRICE INCLUDE?
A full description of what is included in your Monsters of Rock Cruise reservation can be found by CLICKING HERE.
CAN I MAKE CHANGES TO MY RESERVATION OR TRANSFER MY CABIN TO ANOTHER PARTY?
Yes. However, the Passenger who places a reservation for a cabin onboard is considered the cabin’s “Primary” passenger (first guest listed) and is therefore solely responsible for initiating or authorizing all changes to the reservation. Downgrading your cabin to a cabin of lesser value is not allowed.
Primary passenger name changes are considered a CABIN TRANSFER and are subject to a transfer fee of $299 USD. All new passengers are required to complete and return Terms & Conditions before the change will be accepted.
IMPORTANT NOTE: Not all cabins can accommodate 3 and/or 4 guests. Cabins that hold more than two passengers are limited and we cannot guarantee that additional guests can be added to your cabin at a later date. Triple and quad occupancy cabins will only be assigned to those with more than 2 passengers in the cabin at the time of booking. Guests that plan to add additional guests, may attempt to do so, but are not guaranteed their stateroom will accommodate the new occupancy after the original booking date. This may require a change of cabin location or an upgrade of category, but this is also subject to availability.
In addition, if a guest is purchasing a VIP Cabin, VIP credentials are capacity controlled and therefore guests may not be able to be added to VIP cabins at a later date.
CLICK HERE full details on how to make changes to your reservation.
HOW DO I MAKE A PAYMENT?
We do not automatically process your next payment for you, it is your responsibility to make your payments by the due dates. We will send payment reminders about two (2) weeks prior to due date. You can make a payment at any time by either calling us at (855) 505-6672 or by using the “PAYMENT LINK” located in your confirmation emails.
Payments will show as “SEA PLANNERS” on your billing statement.
CAN I GO ON THE CRUISE IF I’M PREGNANT?
Pregnant women are highly recommended to seek medical advice prior to travel at any stage of their pregnancy. Women who are up to 23 weeks pregnant at the end of the cruise are required to produce a medical certificate of fitness to travel. Women who will be 24 weeks or more at the time of embarkation for health and safety reasons are not allowed to sail.
NCL reserves the right to request a medical certificate at any stage of pregnancy and to refuse passage if the Carrier and/or the Master are not satisfied that the Passenger will be safe during the passage.
ARE THERE ANY AGE REQUIREMENTS?
Infants must be at least 6 months old at the time of sailing.
Base cruise fare is free for any guest age 11 and under at the time of sailing when there are two full fare adults sailing. When only one adult is sailing, the first child 11 and under is considered an adult. The mandatory fee supplement of $385 is due for all guests, regardless of age.
Guests under the age of 21 must be traveling with a parent or responsible adult AND must be booked in the same stateroom or a connecting cabin.
Guests under the age of 21, traveling with a guardian 21 years or older, (who is not a parent, grandparent or court-appointed legal guardian), MUST bring an original signed letter from the absent parent/legal guardian authorizing the minor to travel with the appointed guardian. This will expedite processing by the Department of Homeland Security.
Please note that a notarized letter to this effect is highly suggested. In addition, the NCL Parent/Guardian Consent & Release Form must be filled out and presented at the pier during embarkation with the required identification (a copy of both parents/legal guardians driver’s license or other government issued identification).
Please note that adult guests are responsible for the safety and behavior of their minor guests.
Guest ages will be verified at embarkation. Guests not conforming to the requirements set forth herein will be denied boarding and assessed a 100% cancellation penalty. NO exceptions will be made at embarkation.
DO I NEED TRAVEL INSURANCE?
YES! Your reservation is NOT protected!
ALL DEPOSITS AND PAYMENTS ARE UNDER FULL PENALTY – PROTECT YOUR TRAVEL INVESTMENT!
Due to the nature of this event, all deposits and payments for MORC are NON-REFUNDABLE AND NON-TRANSFERABLE. Therefore, we highly recommend guests purchase Travel Insurance.
Travel insurance is NOT included in your reservation. The purchase of travel insurance is at the discretion of and the sole responsibility of each guest sailing and is NOT offered through OTB. It is up to each guest to research and decide whether to purchase travel insurance or not, and to decide on a 3rd party vendor of his or her choice for insurance if they choose to do so. OTB is not responsible for any losses, medical expenses accrued during travel and/or any and all deposits, due to lack of travel insurance. Not all travel insurance is the same, and you should carefully investigate to determine what situations are covered, and how they are covered, in each policy you may be offered. For maximum coverage, we recommend that you consider third party policies with “Cancel for Any Reason” coverage. OTB makes no representation or warranties as to what travel insurance will or will not cover. Please note that some insurers require that travel insurance policies must be purchased within 14 days of your initial Cruise deposit.
For a full explanation of Travel Insurance, CLICK HERE.
Travel Questions
WHAT TIME DO WE DEPART FROM MIAMI?
ALL passengers are required to be on board NO LATER then 2:00 pm as we will sail at 4:00 pm.
NO EXCEPTIONS will be made for passengers that arrive after 2:00 pm.
WHAT TIME SHOULD I ARRIVE AT THE PIER ON APRIL 12TH?
For those of you that love crowds, enjoy standing in the hot Florida sun and humidity, prefer to be annoyed by the person behind you that continues to fling his sweat onto you and step on the back of your sandal, arrive at PortMiami early on April 12th, so you are nice and annoyed by the time you are actually scheduled to check-in.
For those that would prefer to get to the pier, check in relatively quickly in an air-conditioned building, and then quickly proceed onto the ship for a cocktail, please arrive at your designated embarkation time, which you will select during the online check-in process.
ALL passengers are required to be on board NO LATER than 2:00 pm as we will sail at 4:00 pm.
NO EXCEPTIONS will be made for passengers that arrive after 2:00 pm.
WHAT TIME DO WE ARRIVE BACK IN MIAMI?
The ship returns to PortMiami on Friday, April 17th at 7:00 am. Disembarkation will continue until all passengers have cleared customs and debarked.
If you are departing on the same day your cruise arrives, we suggest that you schedule your departure flights as follows:
- Miami (MIA): Depart no earlier than 12:00 pm
- Ft. Lauderdale (FLL): Depart no earlier than 1:00 pm
WHAT DOCUMENTS WILL I NEED FOR EMBARKATION?
You’ll need to print or have a digital copy of your E-Docs (your electronic boarding pass), which will be available online about 21 days before sailing. You’ll also need proof of citizenship—usually a passport, as it’s the easiest and most reliable way to travel internationally on a cruise.
CLICK HERE for a complete list of the other types of travel documentation that is and is NOT acceptable for cruise travel.
Please keep in mind that the first AND last name on your cruise E-Docs and your Passport or Government Issued Photo Identification MUST be an identical match. Therefore, U.S. Citizens choosing to travel without a passport, in the event of a marriage, divorce, etc. additional documents may be needed (ie: marriage certificate).
IMPORTANT TRAVEL UPDATE
DOMESTIC AIRLINE TRAVEL ID REQUIREMENTS FOR U.S. CITIZENS
As of May 7, 2025, every air traveler 18 years of age and older will need a REAL ID – compliant driver’s license or another acceptable form of ID to fly within the United States. REAL ID compliant cards are generally marked with a star located in the upper portion of the card. If you’re not sure, contact your state driver’s license agency on how to obtain a REAL ID compliant card.
For more information on REAL ID and Air Travel, click HERE.
WHAT SHOULD I PACK?
April temperatures in the Caribbean range from an average low of 74-degrees to an average high of 86-degrees. It is suggested that you pack lightweight, “resort casual” clothing — a few swimsuits, flip-flops, sandals or deck shoes for around the pool area, sneakers, walking shoes or hiking boots for shore trips, etc. If you like to exercise or participate in sports, bring any fitness clothing and footwear you may need.
Some of the shows and activities will be taking place outdoors, and there is always the chance of it being windy, cool, or even a little wet. Therefore, we suggest also packing some warmer clothing and light rain gear just to be on the safe side. Also be sure to bring your cameras, batteries and chargers, and enough film or memory cards to capture the entire event. And don’t forget ear plugs for the young ones (or yourself), sunscreen and lip balm.
For most evenings, resort casual is appropriate. However, t-shirts, shorts, and/or bare feet are not permitted in the formal dining rooms after 6:00 pm. We’ll let you know more about all the theme days/nights as we get closer to sailing.
We recommend that you HAND-CARRY all your travel documents (passports, birth certificates, airline tickets, etc.) medications, jewelry, and any personal items that you may need in a separate carry-on bag. You should NOT put these items into checked luggage as they could become lost and prevent you from boarding the ship. Also, your luggage may take a few hours before it is delivered to your cabin.
On the last evening of your cruise your luggage will be collected for disembarkation the following morning. You may want to pack a separate overnight bag to accommodate your last evenings’ clothes and toiletries to carry off the ship with you.
WHAT SHOULD I NOT PACK?
Do NOT pack illegal substances, alcohol, non-alcoholic beverages (such as water and soda), food, weapons, or pets. The use of illegal drugs is strictly prohibited onboard Monsters of Rock Cruise and Norwegian Cruise Line. All US and International laws pertaining to drug use should be respected and will be strictly enforced. Please refer to our Shipboard Etiquette Policy.
HOW MANY PIECES OF LUGGAGE CAN I BRING?
Each guest is permitted to carry a reasonable amount of personal property (including luggage) aboard the vessel; however, for your comfort and convenience, it is recommended that you limit the number of pieces you take. Keep in mind that airlines may charge for excess or oversize luggage. Charges incurred for excess or oversize baggage are the sole responsibility of the passenger. Each airline has a different limit on the amount of luggage they allow. Check with your air carrier for specific restrictions, such as allowance of weight and any additional charges.
Bring an overnight bag for your last night at sea. Staff will collect your bags the night before you leave the ship, and you will need an overnight bag to carry your night clothes and toiletries.
CAN I BRING MY OWN FOOD, DRINKS OR ALCOHOL ON THE SHIP?
Per NCL’s policies, passengers may bring factory sealed packaged foods only. No fresh meats, cheeses, fruits, or vegetables are permitted on board.
If guests require packaged foods be brought onboard, please be sure all items are sealed and that the Access Desk is aware.
Passengers are prohibited from bringing any non-alcoholic beverages onboard such as water, soda and juices (either as carry-on or checked luggage) with the exception of purified or distilled water in factory-sealed containers for use in conjunction with medical devices or for the reconstitution of infant formula. Open beverages of any kind must be consumed or discarded at the security checkpoint, on embarkation day and at any port of call.
In addition, Monsters of Rock Cruise passengers are prohibited from bringing ANY alcoholic beverages (INCLUDING wine and champagne) or non-alcoholic beverages onboard.
onboard QUESTIONS
WILL THE ARTISTS BE ONBOARD FOR THE WHOLE CRUISE?
Most artists will be joining us for the full cruise and performing onboard the ship. However, there may be some cases where an artist needs to join us during the cruise or depart early due to a scheduling conflict or other family commitment.
WILL THE ARTISTS BE SIGNING AUTOGRAPHS/TAKING PHOTOS WITH GUESTS?
Many of our artists will be doing Photo Experiences with our guests, however, not all bands or artists will be included in these events. Our professional photographers will capture these images (guests may not use personal cameras or cell phones to to take picture) and they will be available for download free of charge about 2-3 weeks after sailing at www.vipcruisephotos.com. Any autographs, additional photos or other interactions will be at each band/artist’s discretion. *
*Due to possible restrictions, Photo Experiences will only take place if deemed safe to do so.
HOW MANY SHOWS WILL THE ARTISTS PLAY?
Most bands will be playing 2 performances. Other artists will be playing at least once and some performing multiple times.
IS THERE ASSIGNED SEATING?
ALL SHOWS ARE OPEN SEATING SHOWS: All shows on the Monsters of Rock Cruise are open seating and guests can attend any show they like. Doors for all closed sound check shows are estimated to open 15-30 minutes before the scheduled start time. However, please remember that this is Rock N’ Roll and the schedule is jam packed. We appreciate your patience should show times be adjusted.
VIP Guests will receive priority entrance (be on the lookout for a VIP entrance) entering in the following order: DIAMOND VIP, then GOLD VIP, followed by SILVER VIP. After all VIPs in the queue have entered, doors will open, and all guests may enter at that time. Once the venue is open to all guests, no special VIP seating is available.
WHERE CAN I LEARN MORE ABOUT THE SHIP?
You can view photos, deck plans and even a virtual tour of the Norwegian Joy by clicking HERE.
WHAT CAN WE DO WHEN GOING ASHORE?
Each port of call has multiple shore excursion options that will be available for purchase approximately 45 days prior to our sail date.
A full list of shore excursions can be accessed below:
- Puerto Plata – CLICK HERE.*
- Have you seen the upgrades coming to Great Stirrup Cay? CLICK HERE to check it out!
- Great Stirrup Cay – CLICK HERE.*
*Shore excursions, availability and pricing is subject to change at any time.
WHAT IF I WANT TO GAMBLE AWAY ALL MY MONEY AT SEA…IS THERE A CASINO?
Yes, feel free to gamble from sunup to sundown as the beautiful Norwegian Joy has a casino featuring tables, slot machines and more! Casino will take cash OR you can charge to your cabin account.
Please keep in mind that NCL may be required to close the casino (as well as other shops onboard) while we are in port.
WHEN WILL WE KNOW THE SCHEDULE OF EVENTS?
We will release the schedule of concerts and events a few days before the sailing. Please know that this is not something we do to torture you…but that the schedule is a delicate balancing act, and we want to be sure we have made every necessary change before we release it to you. We don’t want you to miss anything due to having an incomplete or altered schedule!
AM I GOING TO STARVE ON BOARD?
Not a chance! The Norwegian Joy offers several dining options on board. These options are subject to change. the complimentary and specialty (not included in cruise fare) restaurant options.
CLICK HERE to view complimentary dining options and CLICK HERE for the specialty (surcharge added) restaurant options (These options may be subject to change).
ARE THERE SPECIAL DIETS AVAILABLE?
Guests with food allergies should contact the Access Desk to discuss Norwegian Cruise Line’s policies and procedures concerning special diets and your specific allergies as soon as you receive your NCL reservation number. Because the vessels are supplied all over the world, it may be easier to meet your specific food allergy requirements in some countries, but very difficult in others. Special dietary requests should be submitted at least 45 days prior to sailing. Any requests inside 45 days cannot be guaranteed. We can arrange to have no sugar and low sodium meals for guests with those specific medical dietary restrictions upon request.
If guests require packaged foods be brought onboard, please be sure all items are sealed and that the Access Desk is aware.
Keep in mind, not all dietary requests can be met, but NCL will always try to accommodate to the extent that it is possible.
Vegetarian Dining – A variety of vegetarian meals are available on all menus in the Dining Room, Garden Cafe, as well as many other dining venues every day. Guests do not need to make a special request for these meals.
Kosher Dining – Kosher for Passover meal requests MUST be received 90 days in advance in order to be accommodated. Please let us know ASAP if you require this accomodation.
Food Allergies – Allergic to nuts, shellfish, eggs or something else? Norwegian Cruise Line will try to accommodate dietary needs such as: Food allergies, Gluten-free, Kosher, Low-fat, and Low-sodium.
I CAN’T LIVE WITHOUT MY CELL PHONE…WILL I BE ABLE TO USE MY CELL PHONE ON BOARD?
For an enhanced cellular connectivity experience while sailing, the Norwegian fleet features 4G-LTE and 3G cellular technologies. Most cellular carriers offer cruise packages; contact your cellular service provider to find out what options are available to you. To ensure that the right package and features are activated and that your cell phone is correctly set up, please contact your cellular carrier prior to sailing.
IS THERE INTERNET SERVICE? WIRELESS?
Internet access is available on board either via the Internet Café (deck 6 near the Starbucks) or via your own personal laptop, cell phone or tablet. Wi-Fi locations throughout the entire ship and in order to access the Internet, you will need to purchase an Internet package. Internet access is based on a shared satellite bandwidth and guests may experience slower connections during peak hours. Click HERE for more information.
All Prices are subject to change
HOW DO I PAY FOR THINGS ON THE SHIP?
For your convenience, all shipboard expenses are charged to your Onboard account. While completing online or in person check in, you will be required to establish your method of payment with Visa, MasterCard, American Express, Discover, JCB Card, Diner’s Club. You may also use your debit card however please be advised that NCL will obtain pre-authorization, as they do for all Credit Cards, and some banks hold these funds for up to 30 days. The maximum initial pre-authorization amount for all credit and debit cards is $300. Cash can also be used as a method of payment to settle your account, however you must initially establish your account with a credit card.
Using your debit or ATM card
- NCL does not recommend the use of a debit card as payment for your onboard folio.
- Please be advised that multiple holds will be placed on your debit card account based on your onboard purchases.
- After settling your onboard folio, these debit card holds may remain on your account up to 30 days after the cruise ends.
- To avoid overdraft charges from your bank, please make sure that you have enough available funds in your account during this hold period.
- Norwegian Cruise Line will not be responsible for overdraft charges resulting from holds placed on Debit Card accounts.
Cash/Traveler’s Checks
- A cash deposit may be placed on your onboard account in the following amounts:
- Less than 7 days – $150 USD per person
- Once you have exceeded the deposited amount, your account will be closed to further charges. You can deposit as much money as often as you’d like throughout the cruise, however, refunds cannot be made until the day of disembarkation for any excess.
Personal checks will not be accepted, nor can they be cashed on board.
I RAN OUT OF CASH GAMBLING. ARE THERE ATM’S ONBOARD?
Yes, there is an ATM located near the casino.
DO I NEED TO TIP FOR ANYTHING DURING THE CRUISE?
Pre-paid onboard gratuities are included in your cruise fare. However, if you receive excellent service, you may always tip any additional amount you feel.
A 20% gratuity is automatically added to bar service beverages, mini bar items, cabin/room service and spa & salon services. These gratuities may be itemized on your onboard receipt.
HOW OLD DO I HAVE TO BE TO DRINK ALCOHOL ON THE CRUISE?
Alcoholic beverages will not be sold or served to anyone under the age of 21. Monsters of Rock Cruise, On the Blue Cruises, Inc. and Norwegian Cruise Line reserve the right to refuse the sale of alcoholic beverages to anyone. Please refer to Shipboard Etiquette.
CAN I SMOKE ON THE SHIP?
For the comfort and enjoyment of guests, NCL ships are designated as non-smoking; however, we recognize that some of our guests do smoke. As the health and well-being of our guests and crew is of the utmost importance, indoor public areas, with the exception of the cigar lounges and the casino, throughout all our ships are smoke-free. Dedicated outdoor areas are assigned to smoking.
INDOOR AREAS
Cigar Lounge: Cigar smoking is permitted in the designated cigar lounge. Cigarettes, pipe, electronic cigarettes and vapor smoking devices are not permitted in the cigar lounge.
Casino: Norwegian Bliss, Norwegian Joy and Norwegian Encore have a designated smoking room within the Casino. On all other ships, active Casino players may smoke cigarettes, electronic cigarettes and vapor smoking devices in the Casino during gaming hours. Cigar and pipe smoking is not permitted in the Casino.
Staterooms: Guests are NOT permitted to smoke cigarettes, cigars, pipe, electronic cigarettes and vapor devices in their staterooms or on their balconies. Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages. Guests in the Garden Villas may smoke in their private garden and on their private sun decks.
OUTDOOR AREAS
Smoking, including cigars, pipe, electronic cigarettes and vapor smoking devices, is not permitted in or near venues serving food, the jogging track, outdoor sporting venues, children’s pool areas, Vibe Beach Club, Posh Beach Club or The Waterfront.
The Haven: On ships with The Haven complex, smoking is not permitted in The Haven courtyard area.
The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapor smoking devices are permitted on deck 13 forward port side.
ARE THERE HAIR DRYERS AND IRONS PROVIDED IN THE CABINS?
All staterooms have hair dryers. Staterooms do not have irons in them and are not allowed in staterooms. However, please use the laundry/dry cleaning service for all your pressing needs.
ARE THERE ANY BABYSITTING SERVICES ONBOARD?
Due to the nature of this event, babysitting services are unavailable.
ARE THERE ACTIVITIES AVAILABLE FOR CHILDREN ONBOARD THE SHIP?
Due to the nature of this event, children’s regularly scheduled activities and services may be extremely limited or unavailable.
ARE CRIBS AND/OR ROLLAWAY BEDS AVAILABLE?
Pack ‘N Plays may be available; however, they need to be reserved at least 30 days prior to sailing.
Due to maritime law, however, each cabin is capacity controlled and rollaway beds are not allowed.
**Infants under six (6) months of age are not permitted to sail.
ARE THERE MEDICAL SERVICES ONBOARD?
A physician and nurses are on each ship to provide medical care and services at customary charges. These charges will be billed to your onboard account.
Commonly used medications are kept on board and may be prescribed by the ship’s doctor.
Please be aware that onboard medical facilities do not accept normal insurance policies. We highly recommend finding travel insurance that can cover these types of unforeseen circumstances.
Please note: Standard insurance does not cover guests on the ship.
CAN I BRING BEVERAGES (of any kind) ONBOARD?
Per NCL’s policies, passengers are prohibited from bringing any non-alcoholic beverages onboard such as water, soda and juices (either as carry-on or checked luggage) with the exception of purified or distilled water in factory-sealed containers for use in conjunction with medical devices or for the reconstitution of infant formula. Open beverages of any kind must be consumed or discarded at the security checkpoint, on embarkation day and at any port of call.
In addition, Monsters of Rock Cruise passengers are prohibited from bringing ANY alcoholic beverages (INCLUDING wine and champagne) or non-alcoholic beverages onboard.
WILL DRINK PACKAGES BE OFFERED?
It is likely that a beverage package will be offered for our guests, however, at this time we do not have the details. Once this has been confirmed, our guests will be notified by email.
HEALTH & SAFETY
ARE THERE VACCINATION, TESTING, OR MASKING REQUIREMENTS?
As of April 2025, there are NO vaccination, testing or masking requirements to sail aboard Monsters of Rock Cruise.
However, all guests must ensure that they are medically and physically fit for travel. The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases, inoculations are recommended but, in some circumstances, they are required. We recommend that you check with your healthcare professional, or a Travel Medicine Specialist certified by the WHO for guidance. MORC and NCL shall be entitled to take such health precautions as may be recommended by CDC and/or WHO, such as, for example only, taking your temperature at any time and performing other tests recommended to prevent the spread of communicable disease. Other informational resources can be accessed at the Center for Disease Control and Prevention’s Traveler’s Health website or toll-free at 1-877-FYI-TRIP, and the World Health Organization website.
Monsters of Rock Cruise staff and guests will be required to follow any and all health & safety protocols that have been put in place by NCL, the CDC and/or state and local governments within our itinerary at the time of our sailing. This applies to COVID-19, other illnesses and diseases, and other events. Guests understand that these protocols are subject to change at any time and all guests must comply or they will be denied boarding. This includes, but is not limited to vaccinations required, testing requirements (as set forth in greater detail below), and masking.
IMPORTANT: Regardless of requirements at the time of sailing, ALL guests will be required to comply. There are absolutely NO REFUNDS under any circumstances and regardless of any representations made on the NCL website. We are a charter and refund policies for standard cruises do not apply to charter clients. Therefore, we highly suggest you purchase travel insurance!
For up to date information on NCL’s Health & Safety Requirements, CLICK HERE.
HEALTH AND SAFETY PROVISIONS
Monsters of Rock Cruise staff and guests will be required to follow any and all health & safety protocols that have been put in place by NCL, the CDC and/or state and local governments within our itinerary at the time of our sailing. This applies to COVID-19 and other illnesses and diseases. Guests understand that these protocols are subject to change at any time and all guests must comply or they will be denied boarding. This includes, but is not limited to vaccinations required, testing requirements, and masking.
For the safety of passengers and crew, MORC and NCL will endeavor to comply with recommendations of the Centers for Disease Control and Prevention (CDC) on the Cruise to the extent practicable. You agree to comply with all standards of conduct, rules and regulations, protocols, and travel restrictions imposed by MORC and/or NCL (whether imposed before or during the Cruise) in order to help prevent the spread of illnesses/diseases, including, without limitation, the following (and which are subject to change based on CDC recommendations):
- While vaccination is not currently required, this is subject to change based on CDC recommendations.
- While testing prior to embarkation is not currently required, this is subject to change based on CDC recommendations.
- Submit to health screening and/or testing at any time during the Cruise, including prior to boarding and/or re-boarding
- If requested at any time by MORC and/or NCLP for safety purposes, practice social distancing on board the ship at all times, including during musical performances (i.e., maintain at least 6 feet of separation between you and crew, performers, and guests not in your family/party).
- Wash your hands frequently.
- Conform to rules that limit the size of crowds and audiences on the Cruise.
- Report any illness or symptoms to MORC.
- While masks are not currently required, this is subject to change based on CDC recommendations.
For the safety of persons on the Cruise, if Passenger believes he/she has contracted a communicable illness or disease during the Cruise, Passenger shall report this to the MORC Hospitality Desk. Similarly, if Passenger contracts or shows evidence of a communicable disease within 3 weeks after the end of the Cruise, Passenger is requested to advise MORC by emailing the reservations team at: reservations@monstersofrockcruise.com, so that MORC can comply with appropriate health-authority guidelines.
If Passenger contracts or shows evidence of a communicable disease or illness while on the Cruise, Passenger agrees to follow procedures established by MORC and NCL to ensure the safety of other persons on the ship, including but not limited to, quarantining of Passenger for the remainder of the Cruise.
If a threshold level of disease that the vessel Master or NCL deems unsafe to passengers is detected onboard the Cruise ship during your voyage, the voyage will end immediately, the ship will return to the port of embarkation, and your subsequent travel, including your return home, may be restricted, or delayed. Health and safety protocols, guest conduct rules, and regional travel restrictions are constantly evolving and are subject to change without notice.