Booking Questions

1. How do I reserve my cabin?

2. What information will I need in order to book my cabin?

3. How much do cabins cost?

4. Can I book a cabin as a single passenger?

5. I don’t want to go by myself, can MOR Cruise Team arrange a roommate for me?

6. Do I need a passport?

7. What does the price include?

8. Are there any discounts available?

9. What is the payment schedule?

10. What is the cancellation policy?

11. Can I make changes to my reservation or transfer my cabin to another party?

12. How do I make a payment?

13. Can I go on the cruise if I’m pregnant?

14. Do I need travel insurance?


 HOW DO I RESERVE MY CABIN?

All past passengers (from either our 2020 Monsters of Rock Cruise or other past cruises) will have the opportunity to book their stateroom during one of two Alumni Pre-Sales. 

Priority Pre-Sale for 2020 Alumni

For guests that sailed aboard
the 2020 Monsters of Rock Cruise, pre-booking will begin on
Tuesday, February 25th @ 2 pm Eastern

By 5 pm Eastern on Monday, February 24th, guests that sailed aboard the 2020 Monsters of Rock Cruise will receive a personalized booking link via email, including instructions on how to secure their Priority Pre-Sale Reservation for 2020 Alumni. YOU MAY BEGIN BOOKING ANY TIME AFTER 2 pm EASTERN ON TUESDAY, FEBRUARY 25, 2020 BY CLICKING ON THE LINK PROVIDED IN THE EMAIL.

Priority Pre-Sale for All Alumni

For guests that missed the 2020 sailing, but have
been on past cruises with us, pre-booking will begin on
Tuesday, March 3 @ 2 pm Eastern

On Tuesday, March 3rd, guests that have sailed on past cruises will receive a personalized booking link via email at 12 pm EST, including instructions on how to secure their Priority Pre-Sale Reservation for All Alumni. YOU MAY BEGIN BOOKING ANY TIME AFTER 2 pm EASTERN ON TUESDAY, MARCH 3, 2020 BY CLICKING ON THE LINK PROVIDED IN THE EMAIL.

General On Sale

For guests that have never sailed with us, General On Sale will be open on
Tuesday, March 10 @ 2 pm Eastern

On Tuesday, March 10th, at 2 pm Eastern, the “Book Now” link will be activated and any guests who would like to reserve a cabin on the 2021 Monsters of Rock Cruise are able to do so. 

If you have any questions before the Alumni Pre-Sale for Monsters of Rock, please contact us at reservations@monstersofrockcruise.com. We anticipate high call volume, so we encourage you to contact us by email.

Keep up to date on announcements by joining our mailing list today!

Please DO NOT contact Royal Caribbean Cruise Line to book this reservation as this is a charter cruise and all reservations must go through our reservation center.


WHAT INFORMATION WILL I NEED IN ORDER TO BOOK MY CABIN?

Before you proceed to booking your 2021 Monsters of Rock Cruise Reservation, make sure you have the following information for all of your guests:

  • LEGAL First and Last Name as it appears on your government issued ID (no nicknames please)
  • Date of Birth
  • Citizenship
  • Phone Number
  • Email Address
  • Any special dietary or physical needs

Please refer to the Deposits & Cancellations for further information about passenger name changes, transfers, and other pertinent information about your reservation.

If you are paying with multiple credit cards, you will need all of the credit card numbers complete with expiration dates and card verification numbers as well as the billing address, phone number, and email for each card.


HOW MUCH DO CABINS COST?

Up to date, per person pricing can be found on the PRICING page of our website.


CAN I BOOK A CABIN AS A SINGLE PASSENGER?

Yes, single rates are available. Single pricing is available and is approximately 185% of the full double occupancy rate (except for all VIP cabins which are full double occupancy cost at 200%). Single occupants are still responsible for the mandatory fee supplement of $299 for merchant fees, government taxes and fees for one (1) guest.


I DON’T WANT TO GO BY MYSELF, CAN THE MOR CRUISE TEAM ARRANGE A ROOMMATE FOR ME?

Unfortunately, we cannot be involved in any cabin matching, however, there are designated Facebook pages designed to help passengers connect with others in the same situation.

Please be advised that these pages have been set up by Monsters of Rock Cruise fans and not by The Monsters of Rock Cruise or MORC, LLC. Therefore, choosing to room with someone you do not know is at your own discretion and neither Monsters of Rock Cruise, MORC, LLC or Royal Caribbean will be responsible or liable for any issues related to these matches. Any problems associated with cabin mates (both onboard or during the reservation and payment process) will be subject to the same terms and conditions as any other cabin and the main passenger on the reservation will be held responsible.

If you are looking for a cabin mate for MOR 2021, CLICK HERE.


DO I NEED A PASSPORT?

We STRONGLY recommend all guests travel with a valid passport, or one of the new Passport Cards. Although a passport is not necessary for US Citizens, proof of citizenship and valid photo ID is required for everyone sailing aboard Monsters of Rock Cruise.*

If you are a U.S. Citizen and do not plan to travel with a passport, PLEASE CLICK HERE for a complete explanation of the travel documentation required. 

Please understand that this is a U.S. Customs requirement and is not in the hands of those at Royal Caribbean or Monsters of Rock Cruise. Passengers without the proper documentation will not be permitted onboard and no refunds will be issued in these circumstances. NO EXCEPTIONS.

*Please remember that this allowance could change at any time by CBP and all guests would need to comply.


WHAT DOES THE PRICE INCLUDE?

The following is included in the price of your Cruise Fare:

    • Roundtrip, 5-night Monsters of Rock Cruise from Ft. Lauderdale, Florida aboard Royal Caribbean’s incredible Independence of the Seas!
    • Two exciting ports of call – Puerto Plata, Dominican Republic and the Private Isle of Labadee.
    • All meals in the Main Dining Room, Buffet (includes regular coffee, tea, juices, non-carbonated beverages).
    • Complimentary Access to Fitness Center, Pools, Jacuzzis, Decks/Deck Chairs, Casino, Disco/Night Club & More!
    • All performances aboard:
      • Please note: Alice Cooper will perform twice on board – All guests will be assigned a colored show ensuring they will see this performance once. All other shows will be open seating.
      • For all shows (including Alice Cooper), guests will enter in the following order – VIP Gold, VIP Silver, followed by General Admission.
    • Photo Experiences with MOST (not all) artists and bands. Our professional photographers will capture these images and they will be available for download free of charge 2-3 weeks after sailing at www.vipcruisephotos.com.*
    • Other incredible Events & Activities…the action never stops!

*At this time, Alice Cooper in NOT scheduled to participate in any of the Photo Experiences onboard.

All cabin fares include:

All talent/entertainment related fees, your accommodations on-board the ship, all meals in the main dining room(s) and cafeteria, other casual dining throughout the day, non-carbonated beverages (coffee, tea, juices, etc.), use of the ship’s pools, health and fitness centers.  PLEASE NOTE STANDARD ONBOARD GRATUITIES ARE INCLUDED IN YOUR CABIN FARE.

*Your base cruise fare does not include a mandatory fee supplement of $299 per person for merchant fees, government taxes and fees. These will be automatically added to your reservation during booking.

Fare also does not include fuel surcharges (if applicable), airfare, transportation to/from ship, shore excursions, sightseeing or meals ashore, meals in specialty restaurants, room service, laundry, wine, beer, liquors, cocktails, soda, mineral water, medical expenses, spa, beauty salon, casino gaming, onboard shopping, travel insurance, or any other items of a personal nature.


ARE THERE ANY DISCOUNTS AVAILABLE?

In an effort to reduce costs even further for our Monsters of Rock alumni, we will offer a Paid in Full Discount to any guest who has sailed on ANY of our cruises in the past and books before 11:59 pm Eastern on Sunday, March 8th. When booking your cabin, you may select the Paid in Full option during the booking process. Pay your cabin in full and receive a 4% discount off your base cabin fare (not including the fees supplement). Please note that full payment must be received within 72 business hours of booking your cruise.

*The Fine Print – Discount is applicable to base cruise rates only and is not offered on mandatory fee supplement of $299 per person for merchant fees, and government taxes and fees. The entire cabin must be paid in full to receive this discount. The Paid in Full Discount expires at 11:59 pm Eastern on Sunday, March 8, 2020. Once this time has ended, this discount will no longer be valid and will not be reinstated for any booking. Any cabin that chooses the Paid in Full option, but does not pay in full within 72 hours of the booking, will no longer be eligible for the discount. No exceptions. 


WHAT IS THE PAYMENT SCHEDULE?

Rates as described on the PRICING page of our Monsters of Rock Cruise website, are per person based on double occupancy or as per the number of guests booked in the cabin. All deposits are based on a minimum of two (2) guests per cabin. Click Here for the full payment schedule.


WHAT IS THE CANCELLATION POLICY?

Due to the unique nature of our event, we have a very strict cancellation policy. We HIGHLY recommend that passengers consider purchasing Travel Insurance.

ALL PAYMENTS ARE NON-REFUNDABLE AND NON- TRANSFERRABLE.

If You Do Not Show Up For The Cruise On Time, or Do Not Otherwise Use Your Ticket: 
There will be no refunds given.

If you need to cancel, please follow the steps below:

The date the form is received will be the date of cancellation. No exceptions will be made and this process must be followed (unless the cancellation is done by MORC, LLC for failure to pay or other reason(s) within our discretion).

Please note the cancellation provisions of these Terms and Conditions apply to the Cruise, regardless of any representations made by Royal Caribbean Cruise Line, whether in its passenger contract terms or elsewhere. All rights granted to passengers in the Royal Caribbean Cruise Line contract relating to the payment or refund of cruise fare and to cancellations by passengers shall not apply to you or be operative.

NO-SHOWS

There will no refunds given for those who do not show up on time, unused tickets, or after the Cruise has occurred.

Please note the cancellation provisions of these Terms and Conditions apply to the Cruise, regardless of any representations made by Royal Caribbean, whether in its passenger contract terms or elsewhere. The rights granted to passengers in the ROYAL CARIBBEAN Cruise Ticket Contract relating to the payment or refund of cruise fare and to cancellations by passengers are superseded by these Terms & Conditions, and shall not be applicable.

 


CAN I MAKE CHANGES TO MY RESERVATION OR TRANSFER MY CABIN TO ANOTHER PARTY?

Yes. However, the Passenger who places a reservation for a cabin onboard is considered the cabin’s “Primary” passenger (first guest listed) and is therefore solely responsible for initiating or authorizing all changes to the reservation. Downgrading your cabin to a cabin of lesser value is not allowed.

Primary passenger name changes are considered a CABIN TRANSFER and are subject to a transfer fee of $299 USD. All new passengers are required to complete and return Terms & Conditions before the change will be accepted.

IMPORTANT NOTE: Not all cabins can accommodate 3 and/or 4 guests. Cabins that hold more than two passengers are limited and we cannot guarantee that additional guests can be added to your cabin at a later date. Triple and quad occupancy cabins will only be assigned to those with more than 2 passengers in the cabin at the time of booking. Guests that plan to add additional guests, may attempt to do so, but are not guaranteed their stateroom will accommodate the new occupancy after the original booking date. This may require a change of cabin location or an upgrade of category, but this is also subject to availability.

In addition, if a guest is purchasing a VIP Cabin, VIP credentials are capacity controlled and therefore guests may not be able to be added to VIP cabins at a later date.

No transfer or change of a reservation to a NEW passenger shall be made without MORC’s prior written approval, to be given or withheld in MORC’s sole discretion. Subject to the preceding sentence, under no circumstances shall a Passenger or any person or entity acting on Passenger’s behalf (i) sell a reservation, cabin, or berth to any other person or entity for more than the price paid by the Passenger, or (ii) offer the reservation, cabin or berth to any other person(s) or entity(s) as a prize or award in a drawing, contest, lottery, sweepstakes, raffle or similar event of any kind; a transfer in violation of this sentence shall not be permitted, and the Primary passenger shall indemnify and hold harmless MORC from and against any damages, losses and claims suffered by MORC as a result of a violation by Primary passenger, or any other passenger listed on the reservation, of this paragraph. If a Primary or other passenger wishes to transfer the reservation, cabin or berth to a NEW passenger, the Primary passenger shall send a request in writing for approval of this transfer to MORC, along with (i) the reason for the requested transfer and a statement that the transfer will not violate this paragraph, (ii) the NEW passenger name, and (iii) a completed ROYAL CARIBBEAN Passenger Contract for the NEW passenger. If the request is approved by MORC, the NEW passenger must make full deposit payment amount due based on the above due dates. Once that payment has been made, then the applicable amounts paid by the ORIGINAL traveler will be refunded directly to the original traveler. Any NEW passenger sailing with a reservation transferred to him/her in violation of this paragraph may be denied boarding by MORC or, in MORC’s sole discretion, removed by MORC from the Cruise at any port, at such NEW passenger’s sole cost.

Through May 18, 2020
Each cabin will be entitled to one (1) complimentary name change (excluding Primary passenger) or passenger addition, for second, third or fourth passengers, upon request in writing to Monsters of Rock Cruise. Any additional changes prior to May 18, 2020 will be assessed a $50 fee for each occurrence.

May 19, 2020 – August 17, 2020
Any changes made to a reservation between May 19, 2020 – August 17, 2020, including but not limited to, the addition of any guest not currently listed on the reservation are $100 per change.

August 18, 2020 – November 16, 2020
Any changes made to a reservation between August 18, 2020 – November 16, 2020 including but not limited to, the addition of any guest not currently listed on the reservation are $150 per change.

November 17, 2020 – January 8, 2021
Any changes made to a reservation between November 17, 2020 – January 8, 2021 including but not limited to, the addition of any guest not currently listed on the reservation are $250 per change.

January 9, 2021 – February 8, 2021

No changes will be allowed.

All reservation changes (name changes and transfers) must be submitted in writing by the Primary passenger using our “Reservation Change Request Form.” Change forms must be submitted by 5:30 pm Eastern by the above deadline dates. To request a form, please email us at reservations@monstersofrockcruise.com. The date that such written notice of change/cancellation is received will determine the applicable change fee/cancellation fees per the above schedule. Once the change has been approved, all applicable fees will be due within 24 hours. Failure to pay within that 24-hour period will result in a denial of the change request. No exceptions will be made.


HOW DO I MAKE A PAYMENT?

We do not automatically process your next payment for you, it is your responsibility to make your payments by the due dates. You can make a payment at any time by either calling us at (855) 505-6672 or by using the “PAYMENT LINK” located in your confirmation emails. A payment reminder email with payment link will be sent approximately two (2) weeks before due date.


CAN I GO ON THE CRUISE IF I’M PREGNANT?

Pregnant women are highly recommended to seek medical advice prior to travel at any stage of their pregnancy. Women who are up to 23 weeks pregnant at the end of the cruise are required to produce a medical certificate of fitness to travel.  Women who will be 24 weeks or more at the time of embarkation for health and safety reasons are not allowed to sail. Royal Caribbean reserves the right to request a medical certificate at any stage of pregnancy and to refuse passage if the Carrier and/or the Master are not satisfied that the Passenger will be safe during the passage.


DO I NEED TRAVEL INSURANCE?

ALL DEPOSITS ARE UNDER FULL PENALTY – PROTECT YOUR TRAVEL INVESTMENT!

As stated in the Terms and Conditions, due to the nature of this event, all payments and deposits on Monsters of Rock Cruise are NON-REFUNDABLE AND NON-TRANSFERRABLE and therefore, we highly recommend travel insurance.

Travel Insurance is NOT included in your reservation. The purchase of insurance is the sole responsibility of each guest sailing and is NOT offered through MORC, LLC or the Monsters of Rock Cruise Reservations team. It is up to each guest to research and decide on a 3rd party vendor of his or her choice for insurance if they choose to do so. MORC, LLC and Monsters of Rock Cruise are not responsible for any losses, medical expenses accrued during travel and/or any and all deposits, due to lack of travel insurance.

For a full explanation of Travel Insurance, Click Here.